Privacy Policy

1. Collection of Information

We collect PHI through your interactions with our services, including but not limited to:

• Information provided during appointments, assessments, and treatments.
• Insurance details, billing information, and payment history.
• Medical history, diagnoses, treatment plans, and progress notes.

Our website does not collect any personal health information (PHI). However, we may collect non-identifiable information for website performance and analytics purposes, such as cookies and IP addresses.

2. Use and Disclosure of Information

We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, and manage your healthcare services with other healthcare providers.
• Payment: To bill and receive payment from health insurers or third-party payers.
• Healthcare Operations: For internal activities such as quality assessment, compliance audits, and staff training.
• Legal Requirements: To comply with state and federal laws, including court orders or government audits.

We will not use or disclose your PHI without your authorization unless permitted or required by law.

For website visitors, any non-identifiable information collected is used solely for improving our website’s performance and user experience.
No PHI is collected or stored through consciouspsychiatry.com.

3. Your Rights

As a patient, you have certain rights regarding your PHI:

• Right to Access: You can request a copy of your medical records and other health information.
• Right to Amend: If you believe your information is incorrect or incomplete, you may request an amendment.
• Right to an Accounting of Disclosures: You can request a list of instances where we disclosed your information for purposes other than treatment, payment, or healthcare operations.
• Right to Request Restrictions: You may request limits on how your information is used or disclosed, although we are not required to agree to all restrictions.
• Right to Confidential Communications: You may request to receive information at a different address or through an alternative method.
• Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services.

4. Website Privacy

When you visit our website, consciouspsychiatry.com, we are committed to protecting your privacy:

• We do not collect, store, or share any personal health information (PHI) through our website.
• Any non-personal information collected (e.g., browser type, cookies, IP addresses) is used solely to enhance the functionality and performance of our website.
• We do not share any information collected through our website with third parties, except for purposes related to improving our site’s user experience.

If you choose to contact us via the website or provide your email for communication, we ensure that any information provided is handled with strict confidentiality.

5. Safeguarding Your Information

Conscious Psychiatry takes the following measures to ensure the security and confidentiality of your PHI:

• Physical safeguards (e.g., locked file cabinets, restricted office access).
• Technical safeguards (e.g., encrypted electronic records, secure communication platforms).
• Administrative safeguards (e.g., employee training, regular compliance audits).

6. Changes to This Policy

We reserve the right to change our Privacy Policy at any time. Any material changes will be posted on our website and made available in our office. The new policy will apply to all PHI we maintain at the time of the change.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Conscious Psychiatry
P: 252-256-1692
E:  jordan@consciouspsychiatry.com